A huge selection of bathroom and kitchen products at massively discounted prices! BHS-Home Improvements offer you choice and value.
3.9 trust pilot reviews I wonder why? Ordered a McAlpine TSG50SS gully trap from this outfit 2 days later received an e mail details below. Unable to supply no explanation. I have telephoned left messages and e mails ZERO RESPONSE. They have taken my money but 3 days later still no refund. ———————————————— Good morning Thank you for your recent order. I’m sorry to advise that we aren’t in a position to supply This item. Please accept our apologies. A refund will be made today. Kind regards Tony Customer Services +44 (0)1489 782 333 (Opt. 3) bhs-homeimprovements.com
Bought a shower trap from them, it turned up a couple of weeks later. Turns out it didnt quite fit. Looked at the T&Cs for returns..you must email before you send it (alarm bells started ringing!) then they take off 25% for "restocking". OK so i thought i'd take the hit. EMailed them..... no response Waited...... no response Sent the shower trap back with all the returns forms Courier tried 3 times to deliver Eventually it gets returned to back to me Looks like its been opened as the packaging i put it in had been opened Emailed...no response facebook messenger...no response I'll put it down to experience and go to Screwfix in future.
I needed a specific HiB LED Bathroom Mirror urgently and phoned the Company to enquire about ordering the required product. The gentleman on the phone was very supportive and referred me to their website. Unfortunately the specific product I required was not listed. I phoned the gentleman back and although this was a non-listed line, he made it possible for me to order this product. Thanks to Tony who processed the order so that it was possible to hit the deadline for ordering and I picked up the mirror directly from their showroom today. Such great customer care, many thanks and very happy to recommend your business.
We are extremely pleased with our bathroom, The HTS team are very professional, friendly workers. Always left the place tidy. We had a couple of issues which they sorted in a timely manner and we are more than happy with the result. They always made sure that we were happy with each stage of the process and we are very happy to recommend them.
