
Beer Cartel is Sydney’s premier craft beer bottleshop, with over 1,000 different craft beers from Australia and overseas and growing fast. In addition to its craft beer range Beer Cartel offers growler fills, a monthly beer club, beer glasses, beer gifts and beer hampers. Delivery Australia-wide.

Still waiting for my order...3 weeks and counting. Same city delivery. Nine days till Christmas...what are the chances of receiving it in time?

Beware - the experience is OK as long as you don't have to communicate with the company. I've ordered from BC 3-4 times but last time (in October 2025) I received an email about 6x of in-stock beer being "actually out of stock"; in the email, BC asked if I could nominate a replacement product, which I did within several hours. I never received a reply, and when the package arrived, it was missing 6x beers. No refund. I emailed, I called (no-one answers their phone), I sent in a support form and a chat message, no response of any kind. $30 lost - not a huge amount, but can't say that I was in the mood to gift BC the money. Not enough to lose sleep over but will not order from them again, and hope they get their act together. Anyone else - be careful when ordering during sales, peak times or relatively rare beer - you may never get your money back.
I ordered a mix of 12 Belgian beers and when the parcel arrived, there were 11 Belgian beers and one can of German beer. I tried to communicate with the company but got no reply except from someone called Ian Smith who said that he would contact the warehouse 'boys' abut my complaint. Despite several attempts with Ian I received no reply and got no satisfaction. This company has a contact number but it does not reply. Beware!! Very disappointing and will not order from them again. A pity as I had satisfaction with them before. Beware of the lack of communication with this company.
I was a shareholder of these @rseholes. They have lost everything and sold it to another company. These retards will hopefully never be allowed to trade again.