Audi Deutschland Startseite Vorsprung durch Technik Effizienz: Serienmäßig in jedem Audi
United KingdomI was thinking of buying an Audi q2 the customer service in this branch is disgusting the salesman I went to see and his manager both sarcastic didn’t want to help me go through different options couldn’t be bothered to take me for a Test drive he took me in a Q2 for literally 10 mins when I went back to Test drive the A1 I could tell he didn’t want to take me we went around the block once no interest disgusting customer service AVOID AUDI WEST LONDON !
United KingdomThis is the email i left them : I purchased a car from you, through PCP, I would like to know if in the first 30 days I need to tell if something it s wrong or not with the car, if yes, I would like to explain that my driver window it s having a noise when I open it fully , also I feel the car vibrating sometimes. Also the sound it s a bit squeaky and for a car with BANG AND OLUFSEN that shouldn’t happen, I let my sales person know as well from the day two, but he said 30 days needs to pasa in order for this to get resolved and warranty be in place which for me it s a bit odd, as I am aware of the consumer rights act 2015 as I am working in an automotive industry as well. Can you please come back to me ASAP, as I tried to call several times today nobody picks up, you should have an aftersale team I guess. Now we are in November and I had the issues since May, no manager came back, and now when I finally took the car in they keep fobbing me off that nothing is wrong with the car after another garage saw it and confirmed the issues and even I could hear the noises. HORRIBLE NEVER BUY A CAR FROM HERE, ALL MY FAMILY WILL MOVE TO BMW BECAUSE OF THIS KIND OF NEGLIGENCE! I AM GOING TO MAKE SURE ON SOCIAL MEDIA THAT NOBODY GOES TO THEM AND REPEAT THE MISTAKE I’VE DONE
United KingdomYour UK Milton Keynes dealer is destroying your reputation. I have a Q5 that is dangerous and not fit for purpose. They have zero customer service.
IrelandGreat cars but absolutely terrible customer service. Had my car booked in for the same recall twice. First time they hadn't ordered parts and then 4 days before next appointment sent me a message saying that they wouldn't cover the recall work because the car was a import. Any excuse to get out of doing the recall work. Surely a recall on a Audi is covered globally? SHOCKING !!!!!
