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United KingdomJust because they have good reviews doesn’t mean you ignore the negative ones because I made that mistake and nearly lost my kitten. They prey on the most vulnerable pet owners. My experience was rushed, cold and poorly managed with 0 consideration for the emotional state of owners. Long story short I was told my kitten was ‘blocked’ and that I needed to pay £700+ immediately for catheterisation and if that didn’t work an extra £1000+ for surgery. When I explained that this wasn’t financially possible and quite a drastic measure to consider given how small he is and how rushed the whole thing was… the response was blunt and shocking. I was told the best option was to put him down because I couldn’t afford and wouldn’t pay such an absurd amount of money which I refused. I was told medication had been administered, that it would wear off and that I should take him to the Dewsbury branch the next morning to be euthanised as he was apparently very sick - bare in mind this is a professional body giving me this advice 🤣 I took my kitten home and then straight to PDSA the next morning who were an absolute godsend. The vet there examined him and said he was not blocked at all, just severely dehydrated. She was even able to extract urine to confirm there was no blockage. With proper care and syringe feeding, my kitten went from ‘death’s door’ to running around within 48 hours. 4 vets at PDSA checked him over and were quite surprised at the response from both dewsbury and Barnsley Animals trust branches. The fact that euthanasia was suggested so casually when the diagnosis was wrong is horrifying. This could have ended very differently if I hadn’t questioned it, didn’t have common sense or acted out of emotion. I would strongly urge others to be cautious and seek a second opinion but most importantly TRUST YOUR GUT INSTINCTS AND TRUST YOUR PET. Watch youtube videos, check facebook groups and seek advice from anywhere. Do not think for one second they don’t care about money and they care for the pet because they don’t. She also told me prices of cremating my pet to top it off. Money robbing tramps🤣🤣🤣🤣
SpainWe found Shrewsbury Animal Trust faultless when we attended on Boxing Day for the first time with our very old and poorly dog. We were seen straight away with both compassion and professionalism. I wouldn’t hesitate to recommend them going off our experience.
United KingdomMisdiagnosed 1st time but paid went back second time £500 bill , been attempting for months to get them to respond to my insurance company or myself it is near impossible. Call them you wait 25 mins to be answered they say they will deal then nothing arrives , I will try again tomorrow. Online chat is also not fit for purpose
United KingdomVisited the Barnsley branch today with my dog Bear, he had a free consultation to be neutered, the practice is very well set out, the staff lovely and the vet very informative ☺️
