Advance Auto Parts

Frank Burgstaller

1.0

Went to the Grove City store to buy a battery. Told them I had the core in the car but it was to heavy and needed a cart to get it. Sold me the new battery and charged me a core charge. After I paid I noticed the core charge and asked why. He said I have to till you bring the battery in the store and I asked why he didn’t tell me that in advance. So I bring the battery in and have to go through the hassle of the refund back on my charger card. Then I noticed I didn’t get any tax back. The manager stepped in and said we don’t charge tax on cores.so I figured out the tact on the 209.99 dollar battery and yes you do charge tax on cores but don’t give it back when the core is returned.The sales man had a hard time lifting the battery on to the cart but do you think he offered to help unload the battery in the truck or bring the core in, no he didn’t. I would like to see he carry the core in to the store and then find out the battery didn’t show up and have to carry it back out.

Camila Luna

2.0

Clueless staff, wrong stock info, and overpriced. Advance Auto Parts ain't worth it.

Scott Attardi

1.0

You won't believe this!. Awhile ago we needed a new battery. This weekend we went to see friends and had issues with the car not starting & needing it jumped. Come to find out today the technician put the wrong battery in our car!!! Yes it was under warranty. No they will not replace it without us needing to buy a new one being it is not the battery for our car! Are you frigging kidding me $218 for a battery when they put the wrong one in!!! They told us they could replace it with the one he put in but they don't even have it at this location or the one we ended up going to across town when this one machine didn't work to test the battery. Needless to say I am livid.

Jusner White

1.0

Overpriced parts, rude customer service, and half the stuff is always outta stock. Employees don’t seem to know much, either. Just not worth the hassle.