360imprimir

Always affordable and good quality

I have used 360 Imprimir for years now and their products are great. The big problem I have, it is very difficult to get any customer service, if something goes wrong. I have a job sitting in the system nearly a week after I sent the design and paid, payment was confirmed by email. Trying to solve the problem is impossible at the moment their Help Center does not have a solution, I have sent 5 emails now, but no response. I paid extra to speed up delivery, as the job is urgent. It is still sitting in the system and not in production. They did have an email you could write to but it now replyies with this message "Due to a reorganization of our support channels, this email is no longer monitored." I found a customer support phone number which is now no longer in action. They relly need to work on this.

TERRIBLE: I have ordered and cannot change the address as there is a mistake, cannot contact anyone there's no email, the chat bot takes you around in Circles!