UK Tile Sales are a leading tiling retailer supplying a vast range of high quality wall and floor tiles at great value prices. We also stock a wide range of tile adhesives & grout products as well as tiling tools so you can complete your tiling project to perfection. At UK Tile Sales our customers are at the heart of what we do. We want you to be happy with your tiles so you can create the interior space of your dreams. If you have any queries about our products or would like some advice on which tiles are right for you, please don’t hesitate to contact our friendly team. Shop online today or order a free tile sample to help choosing your dream tiles that bit easier. We also offer a free delivery service over on orders over £300 to help you keep your tiling budget on budget.See more
GBGBAfter completing an order, paying in full, and patiently waiting for months for an update on stock, all of my calls and emails have now been ignored for weeks after requesting to cancel the order. I have been incredibly patient and am writing this review as a last resort as there is simply no excuse at this point. This company owes me a refund of nearly £200 - I have not received the tiles and wish to cancel the order and be refunded.
GBGBThe Manager was very helpful with advice and pricing
GBGBOriginal order lots of broken tiles Replacements sent next day unfortunately again lots of breakages Replacement again recieved next day no problems at all this time Very helpful and polite staff who I dealt with
GBGBI ordered Dorset Stone Flat Tiles on 15th July from UK Tile Sales. On 16h July a UK Tile Sales consultant AKA Euxton Tile Supps advised me by email the tiles were on back order. I am project managing a large self build so for the past 5 weeks have made the same inquiry to UK Tile Sales & each week have received the same explanation. Actual quote: Unfortunately we are still awaiting a delivery date from our supplier on when we can expect these into ourselves. Imagine my surprise when today I called the manufacturer. They have the tiles in stock & can supply within 2 working days of the payment I made earlier today. Come on UK Tile Sales what on earth are you playing at? Be up front with your customers. You are in breach of the Consumer Right Act 2015 so a full refund to my credit card is now needed. You need to take down the product from your website as you know you are unable to supply to time. Based on previous feedback on Trustpilot this is not a one off. Other customers please be aware,
