Eden

Joanne helped me with canceling my subscription quickly and efficiently!

once Erin jumped on the chat she answered my questions directly and clearly right away, prompt answers, we never timed out. She actually understood what i was asking and replied back in normal lingo, no minced words - very clear what she was saying and i didnt have to rephrase my question a million times to get a simple answer (which i have experienced w. other eden reps in past, they were all still super nice and professional tho!!) very happy w. Erin's help today

There was a delay in delivering my meds via FedEx due to an issue at there facility in Miami and my meds arrived a week after it was sent. Eden was able to verify all of this and sent me a new package and it arrived 3 days

I called about a system error where my latest treatment had not been processed or shipped. I talked with Melanie and she was able to get me answers. She was quick and efficient. Definitely a custom service rep that keeps the customer's needs first. Thank you.