
A family-owned jewellers established in 1888, with over 125 years of experience in the jewellery and watch industry. With over 30 stores nationwide, T.H.Baker has also recently become an online jewellers aiming to provide the same quality of service that can be found in-store.
I have purchased from this company on many occasions but sadly this time wasn’t so good. I purchased a charm from them but I needed to return it. This is where the company wasn’t so good, they received the charm but made me wait quite some time before refunding my money all the time they were earning interest on my money. I kept writing and asking for my refund but they deliberately made me wait so this was a big let down for me. I needed the refund as it was a gift so the person had to wait. So unfortunately I wasn’t very impressed.
Bought online with my fingers and toes crossed. No need to worry - the watch arrived as described and within the stated timescale
Very pleased responded very quick when I emailed with a question, beautiful ring purchased and fit was perfect