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NLNLAfter shipping back a test racket, they did not return the €80 deposit I paid, even though I provided them with my shipping receipt, I never heard back and instead, received an invoice for the full amount of a new racket. Despite sending several emails and > 10 attempts to contact them via telephone, I am still awaiting a repsonse...
I ordered an racket and I paid but I didn’t received the racket or my money, It’s been 9 days and there is no help center!
I never received any shipping confirmation which was a little strange. Also, no reply when I messaged them asking for an update… BUT suddenly, my purchase arrived today. Perfect condition, decent price. Ordered Wednesday, received following Tuesday.
Dure tennisschoenen besteld maar nog niet eens een verzendbevestiging na 5 dagen. Verder is het bedrijf zo bereikbaar als Noord Korea. Telefoonnummer is niet bereikbaar en mailadres ook niet. Bij het sturen van een mail krijg je het volgende: Thank you for your request. Unfortunately, we are not directly reachable by email. Please check your inquiry using our interactive help widget. You can find the widget on our homepage by clicking the contact button or in our Help & Service Center in the lower right corner. If you do not find a solution there, please use the contact function provided to submit your request. #teamyellow Your Customer Care & Happiness Team Via de hulpwidget is er verder ook niks mogelijk.
