Study Active is one of the UK’s leading and most established providers of Personal Trainer qualifications. Study Active is an Active IQ approved centre delivering CIMSPA endorsed and Ofqual regulated Gym Instructor & Personal Trainer courses, delivered by online and blended learning. Rated “Outstanding” by CIMSPA and “Highly Recommended” by ukactive, Study Active prides itself for delivering exceptional course quality, cutting edge innovation, and excellent customer service. In addition to Personal Trainer courses, we also offer the prestigious RSPH Level 4 Award in Nutrition as well as a range of other professional development courses. We also pride ourselves on the careers support that we provide our graduates due to our substantial links with nationwide Gyms and Personal Trainer companies. Our holistic approach makes us a very popular choice for anyone wanting to enter and progress in the fitness sector. See more
GBGBWhere do I begin…Update : in their response to this review, Study Active have responded publicly on this platform and disclosed my name on 5 separate instances despite my username being anonymised (a practice they have not used with other reviewers.) the exact amounts paid, financial details, and details of our private conversations- all taken from my personal records and without my consent. Despite my asking for that information to be redacted three times, they have refused. I have now had to report them to the ICO. For context, I love learning, and have taken many courses through my adult life.This is the worst. The platform is glitchy. The learning methodology is utter rubbish. I had to buy extra books because the way you learn on the platform just doesn’t make sense.I read the reviews on here before purchasing and I will be honest, it feels like those people experienced a completely different company. There are no check ins, not even automated ones. They literally take your money and give you a log in. The voice on the training courses is like listening to the teacher from Peanuts “wah-wah-wah-wah” I had university lecturers who were less droning. This makes it really hard to absorb anything the trainer is saying because it’s all monotone.Now, now onto the other problematic part. I bought 3 courses together but for personal reasons and the fact with the useless training I felt I was never going to make it through level 2…they agreed to stop my direct debits.I have only ever had access to level 2. However, they have taken more than £1100 from my account, for a course they advertise at £699 and will not refund the difference. Despite my statutory rights, they just keep throwing the 14 day cooling off period at me as a reason not to refund the difference. To be fair, I should probably have asked for a full refund because it’s useless. Read the books you will get better knowledge. All in all, avoid them like the plague because they couldn’t care less about their customers or whether they pass the training or not.
GBGBI have had a great experience with the Level 2 gym instructor course. Study material was really clear and useful, I really liked the videos that supplement the work. Charlie was fantastic during my assessment. Despite being nervous at the start, she really makes you feel at ease and I actually ended up enjoying the assessment. She gave really useful advice and tips too. Now onto the level 3!!
GBGBJust completed my L2 Gym Instructor and L3 Personal Training qualifications with Study Active and I was so impressed with Study Active. The course materials were great quality and easy to follow. Everyone in the team was so friendly, supportive and helpful, whether answering queries, marking my coursework or putting me at ease during my final assessments when I was very nervous. Would highly recommend.
