Stone Synergy was formed with a single aim in mind. To provide quartz & granite at affordable rates by cutting out the middle man. The response from our customers has really warmed our hearts. We’re offering premium products at much better prices than national chains.
GBGBStone Synergy have a good website with visualization tool which is very useful and is main reason why i chose them for one of my projects. The quotes were very promptly provided by Nick, who was helpful and even send me some extra samples ( max. 3 per customer). However not all experience is positive. The template guy is a bit of the diva! As soon as he saw a corner cantilever he left immediately. I wasn't even able to discuss the solution! Very unhelpful and misleading as this type of designs are all over internet. For my other project I spoke with a supplier and they had a laugh after I told them about restrictions at Stone Synergy. I was also charged for aborted template, had to change the design and lose one sating space. They also introduced the joint in the bathroom worktop, which is completely unnecessary (overall worktop size small) and it was not discussed with me prior to fabrication. So overall with plenty other suppliers around I cannot recommend Stone Synergy. Their skills ans ability seems to be lacking behind what others can provide.
GBGBWe are absolutely delighted with our new quartz stone worktop. From start to finish, Andy ensured that the whole process was smooth, professional, and stress-free. The quality of the quartz is outstanding — it looks stunning, feels solid, and has completely transformed the space. The workmanship is excellent, with precise cuts and a flawless finish. Installation was carried out efficiently and with great attention to detail, and everything was left clean and tidy afterwards. Special thanks to Josh and Tom for an excellent job with the install. The team were friendly, knowledgeable, and clearly take pride in their work. I’ve had many compliments already, and it’s both beautiful and practical for everyday use. I wouldn’t hesitate to recommend this company to anyone considering a quartz worktop. Fantastic service and a top-quality product.
AEAEI wanted to see more samples and offered to pay for them (as I've already received some for free), to which they sent me a rude email expressing annoyance that I haven't decided already, and that "time is running out" and I just need to pay the money. What a joke. I'm trying to buy a £4k worktop and can't even see a sample. This attitude makes me feel like they just want me to pay and go away, and they don't care if I'm happy with the worktop or not. Poor customer service. And this is before I've handed over any money. I'm scared to find out what happens after I pay them. Other suppliers offer plenty of samples, like Gemini Worktops have sent me a ton for free, and I've bought samples from DIY kitchens for £5 each. So I definitely won't be buying my worktop from Stone Synergy.
GBGBThe price and quality of the quartz worktop and splashback were excellent. I was initially quite worried about the installation, but there was no need — the tradesmen adjusted the size during installation and everything fitted very well. Customer service answered most of my questions. While responses sometimes took a little time, I understood this was because they needed to check the details before getting back to me. The experience would be even better if the lead time between order confirmation, templating, and installation could be shorter and more flexible, as some competitors seem to manage this more efficiently. That said, I was (fortunately—or unfortunately!) able to find the right quartz at a great price here. 😄
