Shade Specialists

Offers superb high quality products, great website backed up by personal service. I bought two parasols and bases, they didn't have the colours I wanted in stock but they immediately contacted me to let me know, and then sourced them very quickly, excellent delivery too. I wouldn't hesitate to use them again.

I mistakenly ordered a stand for a side pole umbrella, without ordering an anchoring base (Gard & Rock). I asked to return the former and then had a change of heart and ordered the latter, supported by a very helpful phone contact who said she would try to get it delivered the following day, which magnificently she did! Less than an hour after delivery, the stand was in the ground, and easily installed. It's windy now and the cantilever parasol is swaying. Not advisable, even with such a good foundation. You are advised not to use a parasol in windy conditions and, regardless of how firmly it is fixed, I'm not trusting to luck. Very happy with purchase (cheaper than Amazon), with customer service and with the streamlined look.

I placed an order for a parasol base and it was dispatched quickly with great communication, when it arrived it was missing a part which was my fault as I hadn't properly read the description, I ordered the other part and the team kindly dispatched it that same day and it arrived the following day, they have quick and excellent communication, brilliant company.

Excellent company with great after-sales service. The original order of a parasol and base arrived only 2 days after we ordered, with great communication. When we noted issues with the frame and parasol, these were replaced quickly and effectively. Very impressed. It's often the things that go wrong and how a company deals with them that define how good they are, rather than the simple ordering and delivery. They were excellent in this regard.