SEA'SONS

Alex M.

1.0

I ordered a size L. Delivered got a size XS. First i couldn't get a hold on customer service, then i wrote them about 10 mails where they always replied, that that issue will be fixed and that they will send me the right size. This was a Year ago. I never got my stuff and i did not get a refund. Can absolutely not recommend!

Sam Thompson

1.0

Absolutely do not buy from this company! They are shipping from China not based in London as implied. I ordered two “cosy cashmere “ jumpers. They took weeks to arrive and when they did they weren’t cashmere at all, they were completely synthetic. Tried to request a return and refund to be told I have to pay for the shipping to China or I could have 15% back.

catherine fox

1.0

Order placed in July, still not delivered on the 19th September. Tried contacting via email and website, with no reply. Reply received via instagram to say they would look into it, this was 2 weeks ago. Chased it 3 times, no response. Not sure what to do now, they were very quick to take my money.

Anoniem

1.0

I bought - seemingly - nice colour changing swim shorts just before the summer holiday. After using it for one (1!) week during my holiday in Mexico it was completely stained (yellowish) all over, which proved to be permanent. I reached out to Sea’sons support and the first question they asked is if the shirts had been in the sun (…) My reply: of course since they are swimming shorts. Sea’sons then replied that such staining was ‘normal’ when exposed to the sun and that it could not handle the sun very well so having it in the sun caused the damage to the shorts… Of course I replied that being able to handle use in the sun for more than a week should be possible for any swim gear, the did not reply anymore. What’s the point of swimming gear if it can’t handle sun? I requested a refund and returned the stained shorts to Sea’sons directly using their refund instructions. Got confirmation that Sea’sons received it and that they were processing my refund. After that: NOTHING, and it has been like that for 3 months. No shorts, no money, and all my emails completely ignored without any response. So: do yourself a favour and please avoid this brand. Quality is laughable (it can’t handle being out in the sun …) and customer service is non-existent.