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I ordered the H2O X5 5-i-1 Ångmopp (Order #9453), but it did not arrive in its original packaging, which makes me suspect it may have been a returned item. Even worse, the mop was missing the water tap and other essential parts needed to actually use it. Very disappointing experience.

So far so good, - nice info on the package travel to me...
I followed the size guide on the website but the shoes were still to big. The return process is not the easiest one.