S-Pankki

16,640,00 euros stolen from my S-Pankki on 21st January 2025 between 9:12 -9:15 am via fourteenth fraudrance transaction to an account an S-pankki account owned by a finnish citizen. I did not share my banking credentials or any codes to anyone or clicked any links. However, S-bank refused to reimburse back the money and claiming that they sent me a confirmation code on 21.1.2025 sixteen fifty eight oclock. I do not know about that code for i did not saw it and i have never requested any code or share any banking details to anyone. Among the stolen money was 10,000 eruos mastercard loan that the scammer took. S-bank has been sending me mastercard bills plus interest every month and this has been a big stress to me. The bank is about to damage my credit score which good before they lured me into a mastercard. I did not ask them for a mastercard, for i have never bought anything on credit in my life. When i went to follow up on my money the 3rd time on 25.4.2025 , an S-pankki malmi nova cashier lady who has bullied me before (4.3.2025) called security to come throw me away and then refused to serve me. When i went outside the bank to a public collidor, the security was there outside the bank at a public collidor and started harrasing me asking me to leave to which i hesitated telling him that i was there as a customer and i was not disturbing anyone. After few minutes i dediced to leave and go home to avoid the argument with the guard who was harrasing me but the security told me that i could not leave that the police is coming and the guard trapped my leg, i fell on the floor and the guard pinned me on the floor really hurting me. Then called another guard and they handcuffed, humiliated me and took me to their cell in prisma malmi Leila security cell. After few minutes the police came, gave me a fine of 488 euros, changed handcuffs and escorted me in handcuffs into their car in humiliation to pasilan police station where i underwent a sexual assult(A women police exposing my breasts infront of a couple of men police and in a public police collindor in the name of a basic search), after that i was locked in pasilan police cell until 22:00(restarined from 11:00 -22:00). I was kicked on the legs and hit with a metalic buckle in the head a couple of times when the police came for their hourly check. I still have a bump in my head and regular headaches. I was unwell when the police locked and i told them. i was on my menses and i usually have “Dysmenorrhea” (painful periods. The police cell had only a metallic toilet with no tissue and there was a mat on the floor. I was in one pad for 11 years, thus risking my life on toxic shock syndrome (potentially life-threatening condition that can occur is someone is on a tampon for many hours). I called several time to get medications or sanitary pads but my call was not answered. During hourly visit, police just checked whether someone was breathing but did not gave any chance to talk or listen. Above all this police were discussing my origin. Am an african lady married to a finnish citizen. One police stated that i was bought from the internet. Another stated that i am a post box wife. When i was released i was forced to sign some documents without them revealing the contents of the forms. Upon going back to malminova, i found that i had gotten a parking fine of 60 euros since when the securiry handcuffed me, i asked whether i can change the parking and they denied that chance. SUMMARY: S-pankki don't have security to protect scammers from stealing your money or taking loans from your mastercard. They can allow scammers phones connect to your bank account via their S-mobile app. -Visiting their bank is equivalent of: 1) A cashier calling security/police for your before even talking to you 2) Refusing to serve you 3) Harrassment and humuliation from the guard 4) 488 euros fine based on lies from the security guard 5) Sexual assult by police in the name of basic search 6) 11 hours at police cell in pasilan police station 7) Kicking and been hit on the head with a metalic buckle by police 8) Forced to sign a form without the contects been revealed 9) 60 euros car fine for the car left in a 3 hours parking during the unjust arrest 10. Police calling you a post box wife just because you are a foreigner married to a finnish citizen. How did this happen in Finland? and to me? And why the security or the police did not due their due deligence before harrasing me? They were all ruthless. Still cannot comprehended...

We arrived at Prisma Iso Omena at 14:45 to open a bank account at S-Pankki, took a queue number, and were called into Room 1 by a lady at 15:30 on August 16. My wife presented her ID, paid a 100 euro service fee, and signed all the necessary documents. However, when it came to answering the security questions, my wife didnt fully understand one of them. I helped by translating, but the lady abruptly stopped the process, insisting that we return with an official Finnish translator. This is unacceptable! We had already paid the fee and completed the forms. The representative was unhelpful and even refused to provide her name when asked. Such employees should never be allowed to work with people. I demanded the 100 euros back, which was fortunately returned, but the experience left us deeply dissatisfied. We have never faced such poor customer service at Nordea, where we now plan to open an account. I am extremely disappointed with S-Pankki and I want my bank account closed immediately as well. I dont want to be your customer any longer. I already wrote to you in the bank app. Thanks for your help and understanding and hope you will improve your services in the future.

Almost the best in Finland. They offer free banking services if you deposit 100€(refundable). SEPA fast transit payments are available. Easy to use mobile app. They have a lot of offices built into supermarkets(Prisma, S-Market, etc).

Wow, where do I start. We thought it was a good idea to get a home loan from S Pankki. On the day we had to officially hand over the documents and meet at S Pankki headquarters with both lawyers, S Pankki lost all the already signed papers and then had the nerve to blame us for their complete incompetence. When we tried to phone to complain we were given such attitude for their error. It was such a disaster and the worst part was their arrogance and contempt and refusal to help in any way or accept responsibility. I have no idea how this bank is able to function with that staff. Next my 82 year old father comes to Finland to visit and loses his bank card on the plane. I loan him money which he promptly repays once back home in another country. Next thing S Pankki messages me that they don't support terrorism and that my 600€ once off is being investigated and if I want the money I will need to supply a birth certificate. I'm done with this bank. Never received such unprofessional service before.