Rituals Cosmetics

Mariam

United Kingdom

1.0

I was using the sinks at rituals and I used two of the hand soap and one of the member of staff approached me and said that enough products and said that I should only use one however the child next to me was using all sorts of them and he didn't say anything to me bear in mind I am a brown person and the person next to me was white

DEBBIE BISHOP

United Kingdom

1.0

Awful customer service. I order monthly from Rituals. Most recent order 25th July. Order been lost twice. On speaking with Rituals yet again, on 12th August, I was told it had been sent for a third time, track and trace and here we are 18th August still no products. No offer of compensation, not even delivery fee, considering they have now held onto it for over 3 weeks. There e-mails are very fanciful, peace and tranquility etc, but it appears this is just a facade, as they take days to respond to a complaint and don’t seem to want to take any responsibility. Expensive product. Atrocious after sales. Won’t be buying from them again.

Amfrey

United Kingdom

1.0

Poor quality packaging, have had numerous leaks , pump items fail to work, all very expensive and not what you would expect.

Lauren Soulsby

United Kingdom

1.0

Visit metro centre rituals store with my dad, server seemed peeved off when my dad was asking about products she pretty much shouted at him what the flavours where, she then turns and looks at me up and down in the most snottiest way possible that just made me want to leave. My dad was at the till paying for something and she says he will get a free gift which is absolutely laughable because when we got home the free product was absolutely empty. I love rituals and there products but I certainly will not visit this store again think they need the staff trained again.