We’re Printful, an on-demand printing and fulfillment company that helps people turn their ideas into brands and products. We fulfill and ship custom clothing, accessories, home & living items, or any of the 340+ products available in our catalog for online businesses and people worldwide. Selling custom products is one of the fastest ways to build a new revenue stream, and with Printful, you can do it with no upfront or hidden costs. We’ll make, pack, and ship the products for you, on demand. This means you only pay when an order comes in. Printful integrates with top ecommerce platforms, online marketplaces, and custom websites or apps. Get the service and support you need under one roof. Access a global network of 15 in-house facilities, top-rated customer service, rapid status updates, and consistent quality control. Customers will see nothing but your branding on their products, packaging, or order tracking page. Add your own touch to the entire customer journey to build recognition and foster a stronger community of fans. It’s time for you to take full control of your ideas, time, and finances—start or expand your existing online business with Printful!See more
United StatesAtrocious customer service-yes, I am an end consumer, not the gullible makers utilizing their cheap products. If they offered quality products, they wouldn’t have to make you jump through hoops to get refunds. It’s obvious they do not stand by their products-they try to blame the sellers by saying they chose the clothing to offer. So it’s ok for Printful to offer cheaply made clothing, then apply shoddy prints, but it’s the sellers fault?? Then they wait over s month to shove their “policy” in your face repeatedly, taking zero responsibility for their actions. If you are a seller, run, RUN away fast before you lose your customers…..
United StatesThey can't even fix simple problem on amazon json feed. Your technical team has been unable to resolve a basic Amazon JSON feed issue for days. This is a 5-minute fix for any competent integration team, yet it’s completely blocking production. Any experienced developer would identify and fix this Amazon JSON feed issue in minutes. Instead, it’s been dragging on for days without a clear answer. If your technical team cannot handle a basic Amazon JSON feed problem in under a week, it raises serious concerns about the reliability of your entire Amazon integration. This unresolved Amazon JSON feed issue is actively blocking my Amazon business. What should be a 5-minute fix has now caused days of lost time and revenue. This level of delay is unacceptable for anyone running a serious Amazon operation. I need to escalate this, because this issue is now blocking my business operations. This is not a single product issue and not a workflow misunderstanding. Any new product created via Printful → Amazon US fails with the same error: “US: Unit Count is required but missing.” Important facts: • Products created before this issue synced correctly with full variation families. • All new products fail consistently. • Amazon Seller Central confirms the listings are stuck as “Missing Offer”. • This means the feed submission is failing, not the UI sync. The suggested workaround (manual Amazon listing + import) is not viable: • We create variation-heavy apparel listings. • Amazon’s manual UI is slow and unstable for variations. • This defeats the purpose of using Printful’s Amazon integration. This clearly points to a backend feed mapping issue: The required `unit_count` attribute is not being included in the Amazon US feed (at parent or child level). I need a clear technical answer: 1) Is `unit_count` currently being sent in the Amazon US feed? 2) If not, is this a known regression related to Amazon schema changes? 3) Is there an internal bug or ticket ID tracking this issue? 4) Is a fix in progress, or should we assume this integration will remain broken? Until this is resolved, we cannot create new products for Amazon US via Printful. Please escalate this directly to the integration engineers. This is business-blocking.
United StatesUnited StatesProducts are great but can not depend on promised delivery times. Lost a customer due to delayed delivery and no communication on why delay.
