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NLNLI ordered insulin injection needles on 2th of June with the order ID 01548071484083, Prexisdienst claimed a delivery in 3 working days, however 4 working days after, as of 6th June, the cheapest delivery company on Earth, named DPD, that Prexisdienst chose for their clients, doesn't have a clue where my package is. Now I had to search and go to a open pharmacy to buy insulin injection needles that I ran out of, and off course the neeedles to come from Prexisdienst will be returned as soon as they arrive (if they ever arrive)
LULUI placed an order as a consumer (B2C). Items were missing, and the parcel was clearly marked as having been opened and resealed at a DPD facility. Customer service refused to assist in any way, citing B2B law that I am responsible for the items once handed over by the courier. Customer service was unwilling even to contact DPD to understand why my parcel was opened. Over 80EUR of missing items. Incredibly unhelpful service.
FIFII made an order that was supposed to be delivered in 2 weeks. I noticed that the shipment had been divided into 2 partial shipments, first one being ready for delivery. After waiting 4 weeks I sent an email, got a fast response that they are out of stock for a small adaptor, and the order will be sent after 5-6 more weeks. I told them that their platform tells me about partial deliveries. They told me that it must be an error and they wont do partial shipments, I'll just have to wait. After waiting 3 more weeks the order was shipped. Received it today, the products were fine. It seems you can't trust what their website and platform tells you, and the customer service was not open for any solutions nor did they take responsibility for their errors. Can't recommend, but it does not seem like actual scam (like many others say here).
