Pleo

Jozef & Preethi were very helpful investigating an issue for us.

Jozef and Preethi were really helpful and resolved everything fast and with clear communication. Great customer service!

Pleo helped make a stressful situation far less stressful than it may have been. Trying to get a refund on goods never received and a fraudulent seller who was not being helpful is not a straightforward situation but Pleo were hugely helpful. They dealt with both Mastercard and the seller through the process and kept us updated as to the situation and process. I would like to especially thank Preethi the Fraud Support Specialist who was a wonderful support throughout and we are delighted that we were successful in obtaining the refund from the fraudulent seller.

A fraudulent purchase was attempted on my Pleo card and in no time at all the Pleo team was on the case and had the transaction reversed before the funds had even left the account. I'm really impressed with the level of service and knowledge of the support team as well as the ease and convenience of the entire experience. Well done Johannes and Jozef!