paya is "still one of the best Chinese restaurants in London. With over 25 years of history, Paya has stood the test of time because of the quality of its food, service and surroundings".
We have used Paya for a long time - as the food and portion size has always been good. However our last few orders have been extremely late arriving - this last time it was 2 hours late and I had to call to chase it 3 times! Not good at all - hence the poor review - when you call the staff always seem to be too busy to speak and do not seem to want to take orders. I think that - if the restaurant is busy - they should stop taking orders and wait for it to calm down - rather than leaving people who have ordered to be delivered 2+ hours. We have made the decision that we will not be using Paya again.
Paya Brixton This restaurant used to be the best. It is now one of the worst. The dessert banana fritters was absolute muck. Should be crispy with syrup. It was soft and soggy and no syrup at all. They have also raised there prices by 20%. Never again will I order this rubbish STAY AWAY AT ALL COSTS. MANAGER TOLD ME TO F OFF ON THE PHONE LAST WEEK
Shockingly bad left with a taste off burnt metal and old dirty oil gross vile for the price you would expect higher quality
After waiting for 1 hour and 10 minutes for our food to arrive we had high expectations wrongly thinking that Paya would have been beavering away cooking our food from scratch. How disappointed we were. My wife ordered Peppercorn Salt Tofu and I had it with chicken. Both were re-fried and dried out layered in almost raw onions and carrots. I had the Chicken in Black Bean Sauce which was tasteless and gloopy, like they had just thickened a watery sauce with cornflower. My wife’s Szechuan Stir Fry Tofu was again tasteless and floating in almost raw vegetables as was her Stir Fried Mixed Vegetables. Now, I’m no Ken Hom but believe me I know how few ingredients go into making a takeaway Chow Mein Chicken. In my 60 years on this planet I had never had a bad Chow Mein until last night. Raw carrots, raw onions, tasteless and a pointless game of spot the chicken. My Pork Ribs in Sweet Peking Sauce were small, bite size lumps of gristle that resembled ribs in the same way a pebble resembles the white cliffs of Dover. In fact the only two edible items on our £70+ bill were the Crispy Vegetable Rolls and the Egg Fried Rice. In the past we’ve always received a bag of prawn crackers but not this time. We have been ordering from Paya for almost 10 years but will never do so again.
