Semi-permanent pigmented conditioners & nourishing hair care products. oVertone offers a hair-healthy alternative to hair dye and simple in-shower solutions for color maintenance. 100% vegan & cruelty-free.
United StatesI’ve used the vivid violet for years. I just bought a new batch. I finished half my hair with the old jar and opened the new jar for the other half. Because of this I was easily able to compare the difference between the two. Unfortunately the new batch is a different color!! Previously it was a more red violet color. The new batch is a more blue indigo color. Now for the next month I have to pretend that I intentionally made each side of my head a different color. Also the new batch is thinner and doesn’t wash out in a silky smooth way like it used to. I’m very disappointed in the change. I loved the red violet color and how silky it made my hair feel.
United StatesMy delivery arrived on time and was packaged differently than the last time I ordered. All was in good shape except the curl reviver. The spray bottle was damaged and product was leaked at bottom of paper bag envelope. They promptly shipped out another bottle but it was packaged in the same way and unfortunately arrived the same way but the cap was completely loose and over 2/3 of contents was leaked out. I am not sure if this is due to vibration or air pressure, because the weather where I am has only just begun to get cold and was still in the 70's in October. I was able to put the two bottles into one with working sprayer. Customer service was very responsive and was taking my pictures and concerns about the damage during shipping to their fulfillment team. Overall, I am very impressed with this company and their service. I love their conditioning color masks and love all the color choices. I only wish they would offer the smaller size in the new teal color to try out first. I still ordered the teal 8oz size more recently and waiting for the order to arrive. The wink eyebrow/mascara is fun and buildable-I bought the purple. Love it too!
United StatesI absolutely love Overtone!Doesn’t smell bad, leaves my hair soft.I can add more color to my hair whenever I want or just let it fade out.
United StatesTook 6 weeks and multiple “lost packages” to get less than what I ordered. I was not offered any discount or expedited shipping for my trouble. They sent 2 packages through USPS although they claimed they were having an issue with that carrier. By the time they finally sent a package via fedex, the items I wanted most were out of stock. They don’t list business hours on their website and the do not follow up to check on the status of customer service issues. I will NEVER be buying from them again. Products are grossly overpriced as well
