
Orchard Administration use an online claims platform, designed specifically to enable claims to be processed as quickly and efficiently as possible. Providing claimants with access to this website 24/7 so they can track the progress of their claim and contact the claims team directly and without hassle.
All was OK - quick, clear information, standard documents required, complete on-line solution, ...
Very satisfied with the outcome of the complaint and the speed of processing.I found the complaint acquisition process long and somewhat complex.The guided process is very helpful, but there is a lot of data and documents to enter.
No quibble. Couple of email exchanges and claim paid
Once I spoke with the company and knew what was required everything followed smoothly and I was pleased and surprised that my claim was paid in a matter of days. Well done!