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DO NOT USE I've been waiting since November 18th for a £500 deposit refund after hiring a cherry picker. I have contacted them several times and keep being told they've passed it on to their accounts department but 3 months later I still haven't got my money.
Do not use! The service is that bad I’m still not sure if I’ve been scammed. Never received the ladder I hired which meant I wasted a tradesman’s time and had to call the job off. When I called to enquire the next day when it would be delivered they gave me multiple excuses for the delay and eventually would hang up on me! I’m still trying to get a refund. If you had a zero star rating I would choose that
Extremely convoluted process. Tool arrived late. Poor and slow communication.
Absolutely shocking company…..we have been waiting for a deposit to be paid back to us , the equipment was hired back in early December. Despite emails and phone calls and promises of a refund we are still waiting. This is fraud and theft….do not touch this company..not sure what legal steps to take now , but rest assured we will.
