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What a breath of fresh air — this is exactly how pet insurance should be. Lou supported me every step of the way through the final journey with my boy and made an incredibly difficult time so much easier to manage. Nothing ever felt like too much trouble, and the care and compassion shown meant a great deal. Claims were paid remarkably quickly — even my vets were genuinely astounded. The personal service and humanity shown throughout is something I have never experienced with any other insurance company. I’m truly grateful. Thank you.
I can not fault them one bit. The prices rice just like in any other company but it stays reasonable. The few times I had to put a claim in, it was handled swiftly. They even do the effort to call you if there is an issue. Thank you from Maya and Major.

The best insurance company around.I have my dog and cat insured with them for years.Premiums are perfect and lots is included.My dog passed away and had a big operation just before he passed of almost £4000 and was paid to my vet within 2 days.I also received some money for the purchase of my pet in which I could rescue another dog.Thank you Napo for your kind message.Badger will be your new customer.I received a beautiful rose and a card after passing of my dog.So thoughtfull.Thank you Napo♡
Claiming was so easy! All i had to do was give napo my vet detais, and everything was done. Napo emailed to keep me updated on my claim, and paid in under 2 weeks. Unbelivably excellent service.