MrPunter is a fresh contender in the market, offering an exceptional Casino and Sportsbook experience. With a vast selection of games designed to excite iGaming enthusiasts, our platform places gamification at the heart of its appeal. Additionally, the ease, security, and diversity of trusted payment methods make our users’ experience seamless, encouraging them to give us a try.See more
⭐️ 1 star – All talk, no action (if there were an option for no stars, I choose no stars) Mr Punter advertises 3-day withdrawals. In reality, it’s well over a week. When you question this, they suddenly claim the delay is “standard”. What you do get quickly are emails saying they “understand your frustration” and that they “really want to get the funds to you”. Every reply comes from a different person, and nobody ever takes ownership of your case. Customer service is almost entirely copy-and-paste responses. You’re passed from agent to agent, repeatedly told your issue is a “priority”, yet nothing actually happens. When you ask to formally escalate to complaints, your request is ignored and never logged. For clarity: I withdrew £300 last Friday and only received confirmation that it had been processed the following Saturday, well beyond the timeframe they advertise. This clearly shows the information they give customers is not true, as I previously won on Christmas Eve and was paid out on Christmas Day, proving they can process withdrawals quickly when they choose to. Completely unreliable operation. Trust gone. I will never deposit with Mr Punter again.
I Really wish I had read the reviews prior to playing on this site. Deposited £250, I have requested a withdrawal of £400. There 3 business days time frame has passed and still 'under review'. Been chasing and chasing, just keep saying there is a backlog, it will defintely be processed, they have escalated this, they will personally keep an eye on it etc. Basically they have no accountability and there is nothing you can do except sit and wait for god knows how long. No timescales or anything. I am bombarding them with messages and emails to try and get my winnings but I am not hopeful. Honestly, please don't waste your money! Its a total joke
If you are a regular player, you will easily lose your money because when this streamer Casinodaddy, is supported by them, the winnings are purely misleading. They attract players by giving them the impression that they will win, but in the end, they will take as much as they can from you.
