Metal Morphosis

I had my piercing done at Metal Morphosis and was pierced by Sophie, who was genuinely lovely. She was attentive throughout, kept checking that I was okay during the piercing, and took her time to make sure everything was done properly. I felt safe and well looked after, and the piercing itself was done very professionally. My only issue is around pricing and aftercare policy. Metal Morphosis is quite expensive compared to some other reputable studios I checked, and unlike some places, there don’t seem to be any discounts for new customers. I did ask at the time and was told there were none available, which was a bit disappointing. I have also just noticed that follow-up checks or downsizing appear to require an additional payment. Personally, I feel that at least one check-up or downsizing should be included, or offered at a very reduced cost (less than 50% of the original price), when you’ve already paid a premium for the piercing and jewellery. Overall, the service and professionalism — especially from Sophie — were excellent, but I do think the pricing structure and follow-up policy could be more customer-friendly.

I booked an appointment for my daughter to have her ears pierced for the first time based on the online reviews. I was nervous and wanted to make sure she had the best experience. I communicated this to the staff and I can’t really describe how great the response was. My daughter was taken through the process step by step, reassuring her along the way. The person we worked with (I wish I remembered her name to give her a personal call out but if it helps she had a number of beautiful upper lip piercings) was extremely supportive. She made my daughter feel so comfortable that when the piercings happened she didn’t even blink. After she has had no swelling or anything wrong with her ears. So different to the days of guns. The service is a little more expensive than the average piercing but you definitely get what you pay for. I couldn’t be more grateful to the team and our piercer.

10/10. After some extensive research, we picked Metal Morphosis to get my daughter (9yrs old)’s first ears piercing. We were welcomed by Sienna, she was very helpful at explaining the process. The studio itself was spotless and the standards were top-tier as expected. Our piercer, Frankie was fantastic.. she was very kind, patient and made my daughter feel completely comfortable. The healing process has been going really smoothly, which has been such a contrast to some of our friends’ experiences at high-street gun piercing places. I couldn’t recommend a better place or a better piercer. Thank you to Frankie and staff.

Piercers are lovely, jewellery is pricey but nice. I was mortified to be asked for a 10-30% tip when I paid for my (very expensive) stud and piercing fee. In my case that would have been an extra £30-£90, for.. nothing. It was so awkward. Especially when I'd mentally wrangled over whether/ how I'd afford the jewellery. We don't do this in the UK. We certainly don't ask for an extortionate tip on top of a significant purchase. Workers actually get paid here. I wouldn't go back there, nor can I recommend this venue for that reason alone. It's ripping people off unexpectedly through social awkwardness. Awful. In response: you apply pressure for a tip by asking for it. I paid for the piercing and I paid for the jewellery, at the price you set. To be asked for more money after the fact is not ok. As for “it’s a service industry”, I struggle with why, in 25 years of getting piercings, this has never been asked of me before. I expect it in cafes, where you pay a few quid for a cup of coffee, not in a shops where you've spent £300 on jewellery. It doesn't even make sense that you ask for a tip for the cost of the jewellery as well as a tip for the cost of the piercing. It's gross, you don't need a better way of asking people for a chunk of extra cash at the till, you need to stop doing it. It's grifting.