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USUSQuality of product, communication with employees, shipping speed and shipping condition of item. Easy to use website.
USUSThough it took a little time to receive my order, Metal Plex came through and the wall art looks great.
USUSI had a truly excellent experience with Metalplex. I ordered a custom metal sign that unfortunately arrived damaged. As soon as I contacted them and provided photos, their response was prompt, professional, and reassuring. Without hesitation—and at zero cost to me—they created and shipped a replacement sign, this time packaged extremely well. The new sign arrived in perfect condition and exceeded my expectations. I was genuinely impressed by their commitment to standing behind their work and making things right. In a time when great customer service is becoming rare, Metalplex delivered above and beyond. Their craftsmanship is excellent, and their integrity and responsiveness are even better. I would absolutely recommend Metalplex to anyone looking for high-quality custom metal work with a company that truly cares about customer satisfaction.
USUSI was late into the holiday season with an idea of a gift for my father in law, and metalplex was so quick and efficient! Excellent customer service. Almost instant response. The product shipped and arrived so quickly, well before christmas! My father in law immediately hung it in his shop.
