Merit Administration

TERRY MILES

United States

1.0

My issues were never cleared First issue turned out tobe an uncovered component never covered in the agreement Took more than a month for someone to identify 2nd and 3rd issue were only partially confirmed Meaning only a small portion of the repair expense was covered Lastly i had begun working with a different administrator as i was expressing that I would like to have my contract cancelled/closed As my agreement was paid upto the beginning of the next month The advisor and I had an agreement that we would review my options But we would do so on the 2nd of the following month It turns out that someone contacted the company that collects the monthly payments and instructed them to reopen the payment portal for my account after i had advised that they no longer process any further payments against my account I have sent emails requesting that my account be closed immediately and the current payment be returned to me No follow up or acknowledgment from service advisor or anyone else Do not recommend that anyone enter into an agreement with this company They are not responsive to their clients

JAMES SANCHEZ

United States

5.0

The claims process can be a little slow, but overall the claim was paid and my car is back on the road.

DEBORA SMITH

United States

5.0

Dave was wonderful! He worked diligently to make sure my claim was taking care of and made the process a lot less stressful .

Ricky Rawls

United States

4.0

Its not as bad as l thought, they made it happen for. Great work you guys