The First Truly Wireless Smart Meat Thermometer
United KingdomI have had a MEATER for a little over a year and have now discarded it. Issues I have had are poor connection (annoying but I could live with), but bigger problem was it’s low maximum temperature it could handle. This lead to it stopping working. I have now switched to RFX Gateway ThermoWorks
United StatesThis expensive thermometer stopped working, and tech support said I would have to buy a new one, even after they admitted it was defective. This company doesn’t stand by their products AT ALL. The thermometer probe was always very inaccurate when it did work. It showed ambient oven temperatures at least 100 degrees cooler than the actual oven temperature, as verified by separate oven thermometers. Cook time estimates also fluctuated by 10 minutes throughout the cooking process. Come to find that other people have the same issue. The app also would send me notifications whenever I disable my phone’s Bluetooth, even if the app isn’t open and I don’t have an active cook going. Their tech support suggested I uninstall and reinstall the app, but that didn’t fix the issue. They had no other solutions to offer. The app also requires a LOT of access to your phone and wifi network, even if you don’t want those features. It locks up and refuses to function if you don’t allow those privacy invasions.
United KingdomEndless connection problems. We've had a new probe sent out due to connection isses, it worked twice, now on Christmas day same issue, no connection between the probe and the base. Videos just say to clean (which it is - it's new), or put in and out of the base, not easy when its 200 degrees! I wouldn't say it was that reliable when it does work, often going way over target temperature and still saying to rest more! Wouldnt recommend
United KingdomThe website promises 10% discount on signing up for marketing email. The promised discount code didn't arrive. I called support, who after 30 minutes were unable to resolve this. They ended up suggesting I order at full price and phone them back after I received the product to claim a 10% refund. Zero confidence in that happening and no wish to spend another lengthy session on the phone begging for a refund. A useful insight into the company that destroys confidence in their support so probably better off not having one....
