McCabes Pharmacy

Let down by yet another IRISH company....items (Christmas presents) were delivered to local shop for collection... when I went to collect them nobody knew anything about it.... Is it any wonder why people are sick of dealing with Irish companies on line..... Should have paid the extra and went with Boots

I bought from McCabe's to support Irish. It has been over a week and no sign. Other Irish companies that I have ordered from in the same time period, have arrived. I will not buy from there again.

⭐☆☆☆☆ Misleading Click & Collect – breach of consumer protection principles I ordered a nebuliser for my wife after it was shown as “In Stock” and available via Click & Collect. This is a time-sensitive medical device, so I paid immediately and travelled from Navan to Blanchardstown in heavy Christmas traffic. Only on arrival was I told the item was not physically in the store, and that “in stock” actually meant warehouse stock, with no collection until a later email. This distinction is not clearly presented at checkout, where payment is taken. The website creates a misleading overall impression, which is precisely what Irish and EU consumer protection law prohibits under misleading commercial practices by omission. To make matters worse, the order confirmation email simply states the order is “being prepared” and gives no warning not to travel, further reinforcing the assumption that collection was imminent. For a pharmacy, this is unacceptable. In-store availability is material information, particularly for medical equipment, and it must be communicated clearly and prominently before purchase — not implied, diluted, or clarified only after the customer has paid and travelled. This resulted in unnecessary travel, wasted time, and added stress while my wife was unwell. I would strongly caution anyone relying on McCabes’ Click & Collect for urgent health items. “In stock” does not mean what you think it means. I have since purchased a nebuliser from boots who do have a clear and concise click and collect policy where in stock means just that

Ordered for Click&Collect on the 9th of Dec. On the 12th I emailed them asking if I could just go to the store and collect it. They replied pretty much straight away, which I thought it was great, saying the order had been dispatched on the 10th, that it should take 1-3 days to arrive to the store and to wait until contacted by the store. Even though the 12th was already in the 3 days timeframe, I decided to wait. Contacted them again on the 17th, 18th and 19th. No response any these times. So even though my order was supposedly dispatched on the 10th, today is the 19th and I haven't been contacted by the store. I definitely won't be ordering click&collect again and will most likely even try to avoid their stores.