We are an innovative team of food engineers and entrepreneurs, having built London Grocery with the aim to directly and efficiently deliver to the end consumers. From our experiences in produce wholesales, we know that there are dozens of parties involved in the fresh produce supply chain - which increases the risk of contamination due to the high amount of interactions with the produce. In our online grocery operation model, we deliver on demand through daily procurement. That means that we do not keep any stock and can guarantee you freshest quality produce. We select from a wide range of premium quality vegetables, fruits and other essentials from local vegetable wholesales market early in the morning, and deliver it to your doorstep. Company Name: London Grocery Online Ltd. Registered Address: Unit DA2 Sutherland House 43 Sutherland Road London UK E176BU Company Registration no: 13080090 E-mail : info@londongrocery.net See more
GBGBI've been very lucky with my web purchasing experience until I came across this company. Avoid it at all costs. I had a partial delivery of an order (6 cans of fish out of an order of 24). I left a message on their call answerphone (no possibility of talking to a person): no answer. I tried to communicate through their web site: no answer. I e-mailed: no answer. Finally one answer: my complaint had been prioritised and I'd get a response in 24 hours: no response. If this company is not actually a scam it should be treated as such and avoided like the plague. I've raised a dispute with the credit card company used to make the purchase. If they wait to get an answer from this merchant before making a decision then all is lost. Avoid, avoid, avoid.
GBGBScam company. I emailed them to request a refund and the email bounced back: the email address was fake. The 'customer service' contact number was a mobile number that went straight to voicemail. I paid £9.99 for what I expected to be 12x 750ml bottles of water. It turned out to be £9.99 for 1x bottle. Astronomical prices and non-existent customer service. Do not use. If I could give zero stars I would.
GBGBI purchased 3 kilo of smoked mackerel fillets. When they arrived I received 2 kilo of unfiletted mackerel that had a best before date December 2025. The Oder was placed in April 2026. When I raised issue with the company, I received a generic enail stating the matter was being looked into and would receive an update in 24 hrs. To date I have had no further response and the phone line just goes to answerphone that no one responds to. Very poor show. I would think extremely carefully before using this company.
I ordered veg in December for Christmas - it was not delivered - they informed me at the last minute on 23rd Dec they would not deliver. I was promised a refund. It is now February and despite many many emails I still have not received a refund. Do not use this company. I wish I had read the other reviews saying exactly same thing.
