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I tried to book an appointment and entered my card details, during the transaction I was kicked out of the site and told to try again. I found an alternative and yet was still charged £99. When I explained what happened these frauds just hid behind their cancellation policy - avoid at all cost
I had an appointment with Dr. Neil Bhadresha whom I found to be DREADFUL. He was meek, disinterested, unprofessional - and as a woman, I felt totally ignored. Is this creature actually a qualified doctor?? I would seriously ensure that you go elsewhere rather than waste your money and time dealing with this person. I now find myself £100 out of pocket for absolutely NO new clarity, advice or strategy. In fact, he just repeated my previous doctor’s notes to me and smirked about my concerns when I repeated them out loud to see if it would instigate some sort of response. Shameful. Dr. Neil Bhadresha clock watched, strummed the table top with his fingers out of boredom whilst I was talking, and had absolutely no interest at all in discussing my concern seriously. In fact, he seemed spaced out? Or perhaps it was because I was a woman?? Who knows. “some people might do this” “some people might use that” “these things happen” “symptoms so vague it could be anything” “sure I can prescribe you this but it’s a serious drug and you might need counselling” - I repeat, is this person actually a qualified doctor ? If this person has any moral compass, he would not be accepting money from worried patients for doing ABSOLUTELY NOTHING and giving NO advice. (And perhaps even ill-advice?) ChatGPT sadly has more compassion than this specimen!
If I could give them less than 1 star I would / DO NOT USE THIS COMPANY! Took money for appointment they didn’t even have, then called to move the appointment, vile rude person on the phone and hung up on me when questioned why it happened - then called an hour later to cancel the appointment altogether and have been chasing the refund since! Finally got an email to say that as a ‘gesture of goodwill’ they would refund me for a service that they should never have sold as they didn’t have the appointment available and then cancelled it themselves, like it’s a favour to me that they are giving me my money back for a miss sold appointment and service no provided - the staff need some serious training in phone etiquette
Worst experience, after doing the test is and everything there no news nothing and we need to call five/ six . time to get to know what’s the update is and I’ll be like oh we lost the package. We couldn’t find the results at the moment we can offer you a free test. You can come again after wasting this much time going there doing blood test and everything and they simply lose it and calling us to do it again and they are giving something to us very pathetic disappointed.