Legacy Pets Cremation Services Ltd Triple Award Winning Pet Crematorium: "The North West Business Awards - Best Customer Service 20/21" "Prestige England Awards - Pet Crematorium of The Year 20/21" “Made in Manchester’s Team of The Year 2022” "Greater Manchester Business Awards 2022 - Innovative Business During Covid-19" --- Our Story: After the passing of our family cat Barney in 2011, we parted with our baby boy at our local vet and waited in earnest for his return home. It would be over two weeks before we had our boys remains returned to us, leaving us emotionally exhausted but otherwise delighted to have him home. We were dismayed to discover that our boy had been cremated only 3 days prior, according to his certificate of cremation. We were left wondering, where had our Barney been in all that time? With the coming of our darling family dogs 14th birthday, the topic of preparing for Maggie’s passing brought memories of our passed experience flooding back, and we vowed to honour her with a dignified cremation, right here in her home town of Bury. We recognised the need for a compassionate, local pet cremation service that offers bereaved pet owners the peace of mind that their pets will be treated with the utmost respect, will be revered every step of the way and are returned to their families swiftly so that they may all find comfort and closure in their pets passing. With that Legacy Pets was founded, dedicated to providing compassionate support to each and every family we serve. We provide a beautiful and serene environment to say your final goodbyes and offer a range of hand selected urns and keepsakes for you to cherish. --- 24/7 Collection - In the unfortunate circumstance that your pet passed away, we offer a service to your home. Individual Cremations - Designed to ensure the highest level of professionalism, care and dignity throughout the cremation process. Personally Returned - We aim to return your Pets ashes to you within 48 hours or same day where possible. --- Exclusively Individual Pet Cremations: - Extra Small Pets (hamsters, budgies etc.) - Small Pets (guinea pigs, rabbits etc.) - Cats - Dogs Personalised Paw Prints: Our stunning Personalised Paw Prints are taken prior to your pets cremation. We take several prints to ensure we get the perfect impression of your pet's paw. Once we've taken the print, we run it through our computer and print the paw-print out with your pets name situated below the paws. We then mount this print in one of our gorgeous white box frames for you to keep. You also receive all of the original prints we take prior to printing the final paw print. Our Paw Prints come in either plain black or a colour/pattern of your choice and start from the following: Black Ink Paw-Print = £25 Nose Prints = £20 Shell Prints = £30Coloured Prints = £30 Additional Digital Copy = £15See more
Thank you for taking such good care of my cat jasper such wonderful staff kept us informed what was happening the appointment to pick him up was so lovely put me at ease thank you guys 🙏
5 stars doesn’t seem enough for the service we received. From the initial phone call to the final goodbye, Legacy Pets were amazing, and we couldn’t rate them highly enough. The vet Ane was so compassionate and she ensured that our 15 yr old golden retriever, Harvey, left this world peacefully and with the utmost dignity. She explained everything in detail, and kept checking in with the 4 of us. She allowed Harvey’s companion Bentley (8) to lie next next to him for the whole process (that’s a whole other heartbreaking story). The undertaker arrived at the agreed time, and let us have as much time with Harvey as we needed. He was wonderful. My husband helped to gently lay Harvey on a portable stretcher and carry him out to the black van, where they laid him on a huge soft bed and tucked him in with clean throws. The guy was not phased at all by how upset the 4 of us were, and encouraged us to say one last goodbye. Bentley waited his turn and then went up and sniffed H’s paws and then sat down to watch the car leave. 😭 They phoned us when Harvey arrived at the crem and assured us that he would be dealt with in a dignified manner. When we went to collect Harvey’s ashes a few days later , the service again was exceptional. We would 100% recommend this company.
I can't write anything much because I did not use legacy pets I had to use anther service ( who were fantastic ) as when I rang them for an urgent home euthanasia they could not provide the services as it was after tea time and no vets available I've heard the same of other people, definitely not 24/7 change your website.
It’s taken quite some time for me to be able to write this review. On a Sunday morning in January with several inches of snow, our beloved Siamese cat, Milo had deteriorated quickly. Home euthanasia was the only real option. Our local ’24/7’ (animal hospital) vet would not come out but recommended Legacy Pets. Legacy Pets were fantastic from the very start. They promised to try and get to us within a few hours and were true to their word. The vet that came was fantastic and extremely empathetic. He took time to stroke and chat to Milo before anything else happened. He talked us through everything he would be doing and exactly what we could expect to happen so that we weren’t shocked or alarmed in anyway. He was very caring with Milo throughout the whole process and made an incredibly painful time for us as bearable as possible. Once the vet had told us Milo was at peace he then told us to take as long as we needed with him before the van would arrive to take him away. The van driver arrived quickly to collect Milo. He asked if we were sure we were ready and if we needed more time as he would happily wait as long as we needed. He came in and spoke to us and reassured us that Milo would be in good hands. He didn’t rush us and took things at our pace. He was very kind and calming in his manner and you could tell he cared about our feelings and Milo, over anything else. Despite the extreme weather and Sunday morning call out, Milo’s remains were returned home, as promised, within 48 hours, in such a touching and empathetic way. The staff on the phone were also lovely and kind. I cannot praise this company enough and the service they provide is certainly value for money. Thank you so much Legacy Pets!
