James Madison High School

Sheila Murphy

5.0

I absolutely adore this High School. I had dropped out of high school when I was 17. I never went back after my jr year of high school. Pretty dumb of me because I was almost done. Anyway fast forward to when I was 20years old I had a brand new baby girl and there wasn’t nothing gonna stop me for achieving this goal to become a better parent to my daughter!! I knew I had to buckle down and get my act together!! I found James Madison and was so grateful for it. I now am a high school graduate in 2005 not only did I receive a tru on true High School diploma I’m also a college graduate now because of this school. I will forever be grateful I found yall. Thank you from the bottom of my happy mama heart. I have never had an issue getting into college and that’s because they have top Notch accreditation. Prices are practically the same as they were in 2005. This school really drove me to finish high school for me and my daughter. I appreciate yall so much because yall were always there for me when I did need you. I could never thank you enough. You played a very important part of my life and I’m truly grateful!!

Amanda Mallette

1.0

Very difficult to reach anyone, other than billing. Learner Support is basically non-existent. They were VERY QUICK to take our money but over 1 hour hold time to reach anyone and they couldn't help me with anything.... just said to put in a ticket which takes days or longer for them to respond to and still havent fixed the issues.

Emma Johnson

2.0

I wrote a review around a month ago and things have gotten worse... the school has entirely switched to a new website and it is terrible. I am being charged fees I know nothing about and the website will not let me pay them, they are also charging taxes on fees now. I cannot access any of my course materials and was told I will not be able to complete any courses or access my work for 3-5 days while they review my ticket. When I spoke to a representative I asked a question and was responded to with "Thank you!" and she ended the chat. Their communications are terrible. My parent has been on the phone 12 minutes and counting after being told it was a 2 minutes wait to try and pay this fee we owe. I can not complete any school work, the website has no way for me to create a ticket, and we cannot contact anyone. I am so disappointed because I have loved this program so much. Also my program percentage was 71% complete and when the portal switched it dropped to 65%. UPDATE: after having to call the school again they sent my account to collections for the late fee of $20. We were not contacted about an issue with our payment prior to this. The new portal sat open on three devices and over the course of nearly an hour could not finish calculating the total cost to allow payments. After paying the fee over the phone my materials was released. I really love this school but they urgently need better communication.

Bessie Ewing

1.0

I tried to enroll my granddaughter in your school. I asked if they took home school kids and gave them credit for their work so I enrolled her. Then they told me that I had to send her transcripts from her high school. I told them she was home schooled. Now they weren't sure if she was accepted. This went on for two weeks, me calling them and them ignoring me or sending me from person. Finally they said they would send me a transcript that I could fill out and send back and she would have to take a CAT test before they could admit her. I was tired of being ignored and having to call all the time so I looked for another school. I called James Madison to cancel her enrollment and they told me I owed them 329 dollars for the enrollment fee. I protested and they said you have 5 days to cancel its in the enrollment form. I filled out the form in Aug and 2 days ago I still didn't know if she would be accepted. This is some sleazy outfit. Be very careful