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FranceEmail, phone, facebook or mkm. They answer sometimes few days later, sometimes never. You can call the stores during opening hours, often nobody pick up the phone. The customer service is really bad. I'm waiting an order from the german store and a refund from their french fake store (doesnt physically exist) ... Lets see if they manage the order well, i'll rise up my comment .
GermanyGood staff, nice store
AustriaBeen to the commandefest once. And I’m going again in December because the event itself with all the players was awesome. BUT: The purchase of the tickets is like a coinflip because sometimes the website just doesn’t transmit all the infos. Paid with my creditcard/amazon pay, got the message from My bank that the payment is approved and then the Sale just didn’t go through( no fault at my end I checked twice and tried with different browsers, VPN off and so on) And the second point is: I NEVER saw an event Organisator who communicated Information that bad. The website had (partly)old infos until the event started( like promo cards will be announced), points that you could exchange for booster packs changed and over all it looked like they don’t really care about the promotion of the event. Instagram have wasn’t really any better. It really isn’t that much work to manage a few postings on instagram and get a decent website where anyone can find the up to date information on an event.
FranceCanceling FFVII preorder 2 day before release. I have orderer this items 3 month ago ... Just for selling them +200€ after
