
Home Repair Network Limited (HRNL) manage property damage claims on behalf of UK Insurance Co's. We are appointed by Insurers to impartially validate a Customers claim in line with the Insurance policy terms, claims guidlelines and where appropriate, offer a fair settlement value or provide access to the services of an approved building repair contractor. We do not receive any commission / reward from Insurers for the outcome or value of a Customers claim. We are paid a fixed amount to provide our opinion on the cause and value of a claim. HRNL has a network of individual building damage surveyors and repair contractors to aid in the validation and settlement of a claim across the UK.See more
Shockingly bad avoid like the plague. Assessor if you can call them that was inept and had clearly made his mind up to deny the claim before he even saw the damage .
Really pleased to have had this comany involved. A really top job and lovely guys too!
From the survey of the damage to my roof by drone, the appointment of the roofing contractors to the making of an exact replacement of the damaged finial I have been kept fully informed - thank you Carolyn.I am very pleased with the completed repairs to the roof arranged by HRNL
When part of our bungalow was flooded in June 2025, including a bathroom, corridor and kitchen, we had no idea of how much would be involved in rectifying the damage. From the moment Diane answered the phone, her friendly and cheerful manner gave us comfort knowing someone cared. Diane put us through to Ellie Stone who kindly explained the steps required and made sure we understood each step and who would be visiting us to complete each stage. Ellie was a great listener and was always very supportive and inspiring confidence that everything would be resolved. Ellie effectively co-ordinated various contractors though each stage of the project providing us with email and phone updates to ensure that time schedules were agreed with us in advance. Ellie is a total professional who inspired us with confidence and was always there if we had questions. From the initial surveys, to taking up the floor, removing the bathroom and kitchen, drying the foundation and walls, to selection of replacement tiles and units, Ellie was there co-ordinating it all. The contractors were all highly professional and the finished result is amazing. So a huge thank you to Ellie and the team for making sure that everything was completed in time for Christmas. We can't thank them enough and my wife, Jane and I highly commend the HRNL team fo job very well done.