It is named after the town of Halifax, West Yorkshire where it was founded as a building society in 1853.
We had an accident in one of our bedrooms where a wardrobe fell onto the radiator knocking it off the wall and causing a leak and damage to the wall and causing us to lose hot water to the one and only shower and two radiators. I made the claim on the day and waited three days to be told that we are only covered for a leak and not a leak caused by an accident?? This has to be the worst company I have ever encountered and will be cancelling my policy ASAP!
Incompetente, rude , dysfunctional insurancers, I have ever dealt with. One minute my claim is good the next minute I’m told it’s not and can’t help me, despite me paying for engineers to carry out an inspection, enforced by the Halifax!!
Won’t be renewing! Tried to claim on the home emergency cover to be told unless the leak from the drainage pipe into the house is a constant leak they won’t cover it. I explained it’s sewage and it’s only constant when it’s in use but to no avail, they don’t want to know. How can it be a constant leak on something that doesn’t have a constant flow through it?
Home emergency cover is a JOKE won’t come out even though I can’t put my electric on in case the house burns down. But of all my electric had gone off they come out!! Paid in to this for years for nothing. Now my freezer is melting I’m at in the dark with heating etc
