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The staff are extremely helpful, quick to respond to queries, even when the resulting order is just one ball of yarn! Friendly emails, easy parcel tracking, up to date information on orders. Large range of yarns with relevant information about weight etc. at competitive prices.Great customer service. I can't fault them.
It was going really well but I ran out of wool when I got to the collar so I’ve had to order another ball. I ordered 10 balks initially for a medium jumper.
Extremely fast delivery. Kept well informed as to progress.