Hays

Daniel De Luca

1.0

One of the Worst Contracting Experiences I’ve Ever Had My experience with Hays.co.uk has been nothing short of a nightmare. From the very beginning, communication was poor and inconsistent. Important details about the role, expectations, and contract terms were either glossed over or completely omitted. It felt like they were more interested in filling a quota than actually matching me to a suitable position. Once the contract started, I quickly realized that what I was told during the hiring process was completely different from the reality of the job. When I raised concerns, I was met with indifference and vague responses. Hays took zero accountability and offered no support when problems arose. Payments were delayed, invoicing was a hassle, and getting a clear answer from anyone was next to impossible. The consultants seemed clueless or disinterested once the contract was signed. I’ve contracted through other agencies before and never had this level of unprofessionalism. If you’re a contractor looking for transparency, support, and basic respect—avoid Hays at all costs. They’re disorganized, unhelpful, and only care about their commission. Never again.

Liam

1.0

Brought a contract role to Hays that I had been working in for many years already through a different agency. Unfortunately due to a new dishonest manager my contract was abruptly cancelled. Despite having everything in writing to prove I was dishonestly removed from my role Hays wouldn't do a thing, apart from tell me I am still engaged by Hays and they would help me find a new role All Hays did was provided feedback on my CV telling me they didn't like it. This despite every other recruiter I spoke to loving my CV. Hays sent me 1 new role which I applied for, but never followed up, even after prompting on multiple occasions. There were plenty of roles on the market, Hays just wasn't sending them, I found a new role through a different agency Hays were happy to skim off the top of my work making a lot of money over the years for nothing, yet when they were actually needed they threw me under the bus and couldn't care less about me or my situation

Imran Siddiqui

1.0

I received a call from Hays regarding a job opportunity and proceeded to apply as advised. However, after submitting my application, I heard nothing back. Despite multiple follow-ups over several weeks, I received no response or update on the role. The lack of communication and professionalism was disappointing, especially after the initial outreach from their team. A simple update—whether positive or negative—would have been appreciated. Unfortunately, this experience has left me questioning their reliability and commitment to candidates. Would not recommend based on my experience.