Grocery Walmart

Kathryn McCall

1.0

I have been ordering delivery service from Walmart for a couple of years now with no problems at all until the last two months. I either have missing items or the items are not good that they brought to me. That means I have to run to Food Lion to get corrected items for my meals. What has happened?

Pamela Cairns

1.0

How many times can you get an order wrong in one day? At Walmart for me today it was twice. They have literally stolen more than 4 hours of my life today. How you can screw things up so bad and then not be accountable. And then I try to go back and do it again and you are absolutely as bad the second time is the first time. How you have any customers at all I will never know.

Lorri Clark

1.0

There is no improving.. I literally have issues with about every order.. I check do not replace. they replace with something I do not want. They have done this 2xs now and after a 20minute chat got refunded. They are telling me if it happens again I need to come to the store in person? and its their mistake? I had an order for last sunday between 5-7.. around 2pm it showed preparing. 8PM it says your order is delayed with no estimated time. Well this is too late for me so tried to cancel. It said I couldnt cancel?? WHAT? WHY? your mistake and I have to wait up in case you can make it.. at any time? I selected my time because that is what worked for me.. the customer. So I started a 20minute chat said they cant cancel from there but they see the store did. 2 more chats and finally got this cancelled and refunded on Thursday (had my 122.00 for 5 days) then today Friday they go in and charge me some random amounts 4.98 and 2.80 -- another 30 minute chat as it had to be escalated for review.. and supposedly this was reversed. All this and I got a 10.00 credit IF I shop with them again... WOW.,. is this really worth it? I pay monthly for this service.. smh its horrible terrible and they dont care..

Suwan

1.0

I have been cheated too many times at Walmart checkout counters. It keeps happening even though I have complained to them many times. Almost every visit, I am charged twice for a single item, and it's always a larger item. Since they refuse to fix the problem, I believe it to be a scam to increase their profits. There needs to be some legal action against this company to stop their stealing. I am sick of it!