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I booked an appointment and sat in and waited all day for them. They never turned up, never called. I called them and they told me that the company who they subbed the work out to were unable to carry out the work and they apologised for not letting me know. Biggest waste of time. Rubbish company, don't bother calling.
Kieran from Trowbridge responded quickly and diagnosed the problem efficiently.
Terry was a lovely guy and clearly very knowledgeable. My only criticism of the repair process was that a closer estimate of arrival time wasn't available. Not even AM or PM. this meant I had to set aside the whole day, from 8am and couldn't risk leaving the house

Excellent service and sonny was great and explained what had happened. Fixed straight away.