At-home physical therapy.
USUSDr. Quentin is top-tier he is very patient and understanding he takes the time to explain every nuance of pain and discomfort that I’m experiencing in a way that helps allay my fears. I had a total knee replacement, which was very uncomfortable for me. Every day was a new day for me to feel a different type of pain and I was lost and concerned. Dr. Quentin explained everything to me and offered his phone number in case I had any further questions even after the visit was over this made me feel even more comfortable knowing that I had someone that was just a phone call away. His exercises helped me get stronger day by day each session. I could tell that I was stronger and further along in the healing than I would have anticipated getting to without his assistance. He pushes me enough so that I know that it’s something I can do even if I may not want to do it. But now I want to because I see myself getting better and better and that means I’m closer to a level of comfort where I can actually get out and experience life again.
USUSI was grateful for the experience that I had with Celina Shelton, who was a physical therapist with a company called Luna at home Physical Therapy. I have never experienced quite the high quality of care that Celina gave to me and my husband and now my granddaughter. What makes Celina stand out most is the intense interest in ensuring that each of our physical problems was remedied by her attention to detail in working with us. She went above and beyond by bringing outside items that she felt would help us at our own cost. She was so dedicated to our recovery that I considered her to be a lifelong friend and confidant. Anyone that is lucky enough to get Celina to be their therapist is going to be truly blessed. Glenna Randolph
USUSLuna decided to add $7.50 for meaningless, frivolous "concierge services" such as mileage for the therapist that the therapist does not receive among other "services" such as "weekend availability" but they never answer their phone. Luna pockets that money. If the patient refuses to pay, the cut him or her off regardless of whether they are Medicare. This is extortion.
USUSI went without much needed PT for a week because I couldn’t get Luna to send anyone out. I appealed to them several times to no avail. If you can use someone else do. When a therapist did come he was great but I only had two appointments with him because he was leaving for another job. My recovery has been delayed due to the lack of therapy. Luna is useless in my opinion. Find someone else.
