Flow Research Collective

Brigette Serfaty

5.0

The deep dive resources and videos are great. The community is responsive and helpful.

Eloise

1.0

I purchased PNCC last summer after being told it was 50% coaching development and 50% sales training. 

Instead, the first half was a diluted repeat of Zero to Dangerous (Z2D), which I had just completed and was never told would be included. The salesperson knew this and still failed to disclose it.
 I raised concerns, after 3 weeks but I was ghosted, passed between multiple people, and given no real resolution for months. 

After six months of delays and false reassurances from people who claimed they would advocate for me, FRC’s only “solution" was to suggest I transfer my enrollment to someone else. That’s hardly a fair resolution from a company that had no issue misleading me in the first place—especially after six months!

 Their refund policy conveniently doesn’t cover misrepresentation, and their handling of my case has been filled with delays, deflections, and empty reassurances. 

I was a huge believer in this work, but the way they handle complaints has completely eroded my trust.
 If you’re considering FRC, be aware—their sales team are masters at selling. Just read 4 of the next 5 reviews, and you’ll see glowing feedback not about the course, but about the sales call. They will tell you exactly what you want to hear, but what you receive may not be what was promised. And if you run into issues? Expect to be ignored.

Paul Eudaly

1.0

Manipulative sales. Not what I communicated I wanted or needed. Yet, sold to me as if it was. All the right words. No content.

lynn hileman

1.0

I first trained with FRC in 2020, completing Zero to Dangerous and Flow Trainer Accelerator. I found both tremendously useful, and Z2D truly changed my life. Four years later, I received an email inviting me, as an alum, to preview the new Z2D course for a month. I teach flow, so I was eager to see what changes or improvements had been made to FRC's curriculum and I agreed to a call. This call ended up being a sales call for the "Flow Collective." I was hesitant to undertake any additional training programs, and after hearing the pitch and reviewing the materials, really didn't think that this offer was for me based on what I do and the size of my business. However, the salesperson was insistent that the cohort would be filled with people like me, and that I was a perfect fit. I knew what was happening, I let myself be manipulated into it against my best judgment, and signed up for the 6-month program. For that, I take full responsibility. Unfortunately, it didn't end up being useful to me at all. It was a repackaged version of their original course, but instead of being refined it was even more bloated. The materials were out of touch and off-putting—it became hard for me to take seriously when we were advised to get rid of all of our possessions, stop cooking and hire a personal chef (or at least get pre-made meals delivered), and pay someone to clean the house multiple times a week, in the name of reducing cognitive load. We were offered the opportunity to be in small "mastermind" groups, but the minimum revenue one could select in the placement survey was $250,000—far above the size of my business. This is fine, but it points again to the program and my fit for it being misrepresented. I resigned myself to having wasted the money. Then today, they charged me $990 for a "monthly renewal" which I never agreed to, was never told would be automatic, and most certainly did not want. There was no reminder that this would happen, no advance notification. I have searched the terms of service for any reference to auto-renewal, and found none. I have emailed them, but my experience with customer service has been poor so I have low expectations and can only hope that my credit card company will find in my favor if I have to dispute the charge. I am very disappointed that the FRC has devolved into this.