Face Yoga Method

S D

Austria

3.0

Without today’s credit card alert my review would actually be glowing - the program is excellent and effective, the teachers are really good didactically and you learn a lot about your face. However, product quality doesn’t make up for a lack in business integrity. In July, I bought their summer camp offer, which was great and affordable. I couldn’t stick with it because my long COVID induced fatigue became far stronger, but I know otherwise I would have enjoyed it very much. I realised it was meant as a sneak peek into the full membership, and I was expecting an upsell email and to be asked to join, which at the moment wouldn’t have made sense for me; but such an email never arrived. Today my credit card company informed me of a charge of 147$ from face Yoga method. For a membership I never knowingly entered (and absolutely can’t afford after months of illness, and won’t be able to take advantage of any time soon). I couldn’t even figure out for what length of time that payment is supposed to be, because in the app there was nothing to be found where I could manage or look into my subscription. An email to the company has been written and sent, of course, and I hope they’re willing to refund me. But even then, a warning seems necessary: Face Yoga Method remains a company I can’t entrust my credit card details to without fearing they’ll charge me whatever whenever without my consent. Not cool. Edit October 25: I got refunded quickly and easily, and I was made aware that in July, I didn’t „buy summercamp“ but subscribed to the membership at an introductory rate. This wasn’t made awfully clear within the payment process: In fact I was under the confident impression that I was actually buying something (that I would be able to keep). Instead, it’s a membership and once you stop paying for it everything disappears. It’s quite possible that I overlooked the small print, as one tends to do - but I’m not overly in love with business practices that bank on you overlooking the small print. If I buy another course from them, I’ll make sure to have a LOT of time to read everything with a fine tooth comb and make absolutely certain that I am indeed buying, not subscribing (am I the only one who’s lost all patience with the ubiquitous subscription culture that has developed over the recent decade?). I’ve adjusted the stars to three: five and over for product quality and customer service, but zero for the lack in transparency and clarity in their marketing and for making the material disappear that you paid for after you stop the membership.

Lisa

United States

5.0

Fumiko"s Face Yoga Method is Amazing! Follow her programs and your Face will be transformed. Fumiko, Tina and the entire Face Yoga Team are Outstanding! If you are even considering joining her, just do it!! Not only does this improve your Face, it improves your Spirit!!!

Zarah

Mexico

1.0

It's a SCAM!!! All of thier videos are clearly FAKE. Seriously, watch them again. And the woman who is running it is Asian, so has flawless, ageless skin 😆 I really wish people like this would stop scamming good people for thier money. Remember it's easy these days to FAKE 5 star reviews on Trust Pilot!!! If you want to do face yoga and try it, there heaps of FREE material in YouTube

Petroula

United Kingdom

1.0

Scam, stay away from them. Don't even make one payment you will have 3 or 4 charges in a matter of minutes without any authorisation. I have reported them to the bank and to the fraud department in the UK! `They ask for proof below and I provided it. 3 payments in one hour.