Elbec Garden Buildings a major retailer and family company since 2004 - for all your garden needs: Wooden Garden Sheds, Metal Sheds, Summerhouses, Log Cabins, Pet Homes, Greenhouses, Playhouses, Fencing and Arbours Arches and Gazebos. Visit our show centre at Brookfields, Nottingham's premier independent garden centre. A destination where you will find a fabulous coffee shop and restaurant, one of the best aquatics in the East Midlands, a pet centre, cared for plants, a toddlers play area and a splendid seasonal display.See more
NO HELP PROVIDEDI bought a brand-new shed in May 2025 after moving into my new house and paid £900 for it. Just seven months later, mould started appearing inside and outside the shed and has continued to spread.When I contacted customer service, they asked which treatment was applied and requested photos of the shed, the mould, and the treatment used. After providing all the requested information, their response was always the same: blaming us for not applying enough wood treatment before installation.I explained multiple times that I hired a professional installation team and paid over £1,000 for installation alone. The installers used 10 litres of water-based wood treatment on the shed and then fully painted it. Despite this, Shire customer service repeatedly dismissed the issue and continued to insist it was not a manufacturing fault.After more than 10 emails back and forth, they refused to take any responsibility and offered no solution, only repeating the same explanation over and over.This has been a very disappointing experience. I will never use this company again, and I strongly advise others to read reviews carefully before purchasing from them.
I bought a Forest Deep Root Planter, and honestly, it’s crafted from pallet wood that’s splintered. The construction is feeble, with thin and uneven materials, showing poor craftsmanship. You'd be better off checking out a YouTube tutorial and making one yourself; it will probably turn out more attractive and sturdier as well.The delivery process took two weeks, but I wasn’t informed about when the package would arrive.
GBGBThis was a well fitting kit that went together very well. We are very pleased with the result. The customer service team were very good when we phoned with a query and gave us a very quick response.
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