Dondi Salotti è il marchio di riferimento per chi desidera un divano o una poltrona Made in Italy personalizzabile. Componi il divano dei sogni nei nostri punti vendita.
ITITI just want to take a moment to express my gratitude for your exceptional service during my recent shopping experience. The Girls :- Alice, Federica and Michela are so professional. From the moment I stepped into the store they greeted me with a warm smile and friendly demeanor, took time to listen to my need and provided me with the right suggestions and recomendations. Their patience and professionalism were evident as they took me through the product features, and I never felt pressured to make a purchase. They made the whole process easy, enjoyable and they went above and beyond to ensure that I was satisfied with my purchase, I’m so grateful.
SISIWe bought sofa on discount (from 8.000 eur to 4.000 eur). The delivery was ok, even before than we expected. But sofa makes such loud noise when you sit, get up, lay down…you can hear the noise even from floor down stairs. I really wouldn’t recommend anyone buying sofa there. I wrote them email, send a video also but they said it’s’normal’. Can’t even imagine buying this sofa at regular price (8.000 eur) and get what we have. The only good thing is the guy who works at their store in Trieste, Luca…very nice, professional.
ITITOrdered chair in February. Delivered May 7th. Paid €400.00 additional for favorite printed fabric. Chair arrived with (1) printed fabric upside down, (2) straight stitching went up over an inch from right to left sides, (3) the foot rest mechanics stopped halfway on first attempt to raise (after following manufacture instructions). Foot rest would not go up or down. After company review, the chair was to be replaced, and returned on May 29th. 3 months later, they contacted us as they refused to use the fabric we paid €400.00 extra for (never refunded) and had to pick a solid color. It is now November and still no chair. Upon inquiring today, was given a lame generic response that it is still being made and will contact once in warehouse. Stay away. Very angry customer.
USUSCosmin at Dondi Salotti has been great from start to finish. When we stopped by the store he was friendly and efficient in showing us about the selections we were interested in. When placing the order after we left, he was great at taking the extra time to walk us through the options. Also, their furniture is top notch and great quality.
