Our mission is to provide the best DNA testing services, accessible and affordable to our clients wherever they are. By providing high-quality DNA tests, we strive to empower our clients with the information they need to discover truth and make confident decisions in their personal or professional lives.
Flee !! Abrahm Kapetas The director for DNA LAB center is a crook and a thief !! We couldn’t move forward with the dna testing because there wasn’t enough specimens from the ME office in New York and he got in his feelings . He refused to reimbursed me and is now ducking my calls . This person isn’t honest . And it isn’t his first time doing something like this . I’m filing a law suit and advise any new client to stay away !!!
Ordered the Home paternity test on Amazon and it took way longer than promised to get results. I could track the package and see the lab received it, so shipping wasn't the hold up. When I calling in many, many times, I could never talk to a person after waiting over 30 minutes. I would say it is a scam, but I did end up receiving my results, but who knows if the results are even correct with the shady service.
Horrific experience. It has been more than a month and I still haven’t received my results that were supposed to be received in 3 days. I call daily, multiple times a day and every time it’s a different lie and different excuse. I became outraged when they began recycling the lies and even after having a new blood draw and nothing. For $1600 on a pre paternity test allegedly turning in results in 3 days after 7 weeks of pregnancy they are an utter scam. These people ruin lives and have absolutely no care for mental health or well being of the lives they ruin. Debra Davis and her full laboratory along with customer service should be fired.
I had trouble scheduling and had multiple phone calls with the company. I was promised my results in 7 days and nothing. When I questioned the company they tried to say the lab changed the day for the results. Excuse used was the lab needed more time. So you promise a service with a due date and can’t deliver? They couldn’t give a reason as to why they needed more time. Never received an update until I called the company. I gave them the full amount due. The test was not cheap and was close to 1,500. I have spent endless times calling them between scheduling issues and wanting my results. You are stuck on hold typically 30 minutes or more with every phone call. I finally snapped and was told a manager would call me back. This whole thing has been a terrible experience and I wouldn’t recommend this company at all. The whole reason to getting a dna test done is because you have concerns. The waiting game is extremely stressful. The fact that the company can’t deliver them in a timely matter is beyond stressful. I just want to call my bank and fight the transaction of what they were paid.
