Digital Doctors

J Knox

5.0

They fixed my computer and returned it to my house.

Sylvia

5.0

Digital Doctors offers an excellent professional support service in IT and computing from a small team whose collective experience tracks new developments and understands the evolving needs of each of their clients as their business evolves. Like the real life health service, they respond to Helpdesk calls (large or small, critically urgent or less so) with timely, grounded 'triage' and calm, practical support and advice. . Especially valued feature in 2025: customers can talk to a real live human at Digital Doctors helpdesk (not a robot or chatbot): we can't rate them highly enough. Keep up the human contact, Digital Doctors: we value all your professional support which has enabled us to develop our websites, adapt to new software and hardware and keep working through the stress of Covid lockdown and beyond. We would not survive in this fast changing tech space without you.

customer

5.0

Very helpful with working out what had caused computer to keep crashing and helpfully suggested parts/fixes to help it run faster also. Very responsive to calls also.

Jo Tulloch

5.0

Digital Doctors successfully installed a new hard drive on my computer about a year ago, and it's worked fine. But the Microsoft 365 programme was very old and during the year began to raise more and more problems. I contacted DD again, and John R worked online with me to install a new programme. But what would normally have been a very simple job turned out to be much more complex than usual, so instead of a half-hour procedure, it took several days to get it right. Throughout the process, John was extremely patient: I'm not very knowledgeable about computers or software, but he was a good communicator; and he didn't charge extra for all the work he'd done. I wouldn't go anywhere else. Thanks, John