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AustraliaIt's apparent from my own experience and that of many others , that Couriers Please are being used by dodgy internet , sellers who do not forward any goods but obtain a dodgy tracking number courtesy of Couriers Please to satisfy selling platform security checks and little else. Each package I've had from a seller OS who claims to have used Couriers Please locally the package never arrives .....and I now know the look of their dodgy tracking numbers as opposed to real ones. My guess is this is mostly the jig. No goods sent but an easy way to obtain a tracking number without actually having sent anything to Australia. ? The old we sent it but they lost it round about....I can't see any successful deliveries at all in the reviews which makes it pretty obvious it's just a false tracking number provider which allows the sellers to escape a percentage of refunds from customers not wanting or able to navigate slow painfully difficult refund process ...if 10% don't chase a refund that's likely very low estimate , but could be billions of dollars in trade where nothing was made nor shipped 😉 big coin even if it's only 5% but is more likely in reality 50 percent plus ....several billion in fake goods and fake shipping. No one courier company could lose so many packages and not be a front . Iny personal opinion , if you are waiting for goods and have a couriers please tracking number , prepare for lost package and refund battle. I have seen the jig and applied immediately for a refund from AliExpress because the tracking number shows no updates just a ? ....FFS . Fake shipping operation allowing the % margin game on refunds, needs investigating by federal authority's and consumer protection bodies , for mail fraud and enabling money laundering via refund gaming clients. Looks pretty bad to me . I guess I won't be getting my package and want to alert others it "maybe potentially " an entirely false operation delivering tracking numbers on goods that have not been sent and a minimal amount that have via thier service is more for international shippers to slime out of gaurenteed delivery agreements and delay refunds .....I've seen no customs clearance either so that's a good tell nothing actually arrived to be delivered by couriers please. Idk seems very very very suspicious to me , given the $$$ involved , well it's definately not prompt delivery these guys provide 😉
AustraliaIf I could give zero stars I would. Yesterday I received a tracking message advising delivery attempted no one home. THATS AN ABSOLUTELY OUTRIGHT LIE. I was home all day and my doorbell did not ring. I’m still waiting for that delivery. Companies really need to reconsider and not use Couriers Please, they provide zero customer service, Zero is the only constant for this company and its drivers.
AustraliaOrder from KMart late Nov. According to Couriers Please parcel was delivered 5 days later on Sunday 7th December. Parcel had two incorrect addresses between k Mart and Couriers Please. Original invoice had correct address..rang Courier and was advised they would contact driver and redirect. Gave me a new tracking number but then couldn't find it on their system.After phone calls back and forth still no delivery. Eventually asked for delivery photo and while they are still trying to sort it we took photo and second incorrect address (after checking out first incorrect address which was a local skatepark) and a gentleman answered the door who then said he had phoned Couriers Please to come collect the parcel on 8th December and was still waiting. Yesterday we collected the parcel safely ourselves on 17th December 2025. Couriers Please have not been advised the parcel has been collected from an honest man and we have left them puddling through their own inefficient procedures and see if they ever get back to us. Please stay away from Couriers Please....they are not an Australian company and are not owned by or a part of Australian Post.
AustraliaThis company has been a complete disaster for my small business. Pick-ups were repeatedly late or never showed up, and deliveries consistently failed. We were constantly given misleading information and empty promises, none of which were ever honoured. Because of their unreliability, I lost valuable time, missed deadlines, and lost paying customers. The stress and disruption this caused to my business operations cannot be overstated. Customer service was useless. Staff claimed there is no manager and no formal complaints process, leaving no way to escalate serious issues. Every single pick-up and delivery failed. Choosing this company was a costly mistake that resulted in wasted time, financial loss, and damage to my business reputation. Avoid at all costs.
